Zipchat® | AI Chatbot for Fast Customer Support

Chatbot offers quick AI-powered customer support, delivering high-converting experiences your business craves. Visit…

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  • Customer Support
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⚙️  Tech Specs

❑ Website Registered On:

  27th March, 2023

❑ Is this Mobile Friendly?

  Yes!

❑ Name Servers:

lila.ns.cloudflare.com, ridge.ns.cloudflare.com

❑ Tech Stack:

Webflow, Google Font API, Facebook, jQuery, Google Tag Manager, Google Analytics, Google Workspace

📡  Connect

❑ Tool Name:

  Zipchat

Connect with QR

zipchat-QR-Code-AI-Tool
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❑ Email Service By:

  Google Workspace

〒 Know More

❑ Use it For:

  Customer Support

❑ Pricing Options:

  Free Trial, Paid

❑ Suitable Tags:

  API, Web Browser

Check this Tool

Zipchat is an AI-powered chatbot designed to boost sales and automate customer support for e-commerce businesses. This smart assistant engages website visitors, answers questions, recommends products, and guides customers through their shopping journey. Zipchat learns about your products and store quickly, providing personalized help and suggestions. It integrates seamlessly with platforms like Shopify and can be set up in less than 5 minutes without any technical skills.

Major Highlights

  • Proactive engagement to address customer doubts
  • 24/7 multilingual customer support in over 95 languages
  • Automated resolution of 91% of support requests
  • Product recommendations for cross-selling and upselling
  • Lead generation and marketing flow creation
  • Real-time conversation tracking and analysis
  • Integration with ticketing platforms like Gorgias and Zendesk
  • Personalized interactions based on user behavior
  • Knowledge base integration for accurate responses
  • Easy setup and integration with various e-commerce platforms

Use Cases

  • Reducing cart abandonment by engaging hesitant customers
  • Providing instant support for common customer queries
  • Offering product suggestions to increase average order value
  • Capturing visitor information for follow-up marketing
  • Guiding users to relevant information on the website
  • Analyzing customer conversations for business insights
  • Automating repetitive support tasks to reduce costs
  • Offering multilingual support for global audiences
  • Creating targeted marketing flows for different customer segments
  • Improving overall customer experience with 24/7 availability

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