Wati | WhatsApp CRM, Chatbots & Marketing for Business Conversations

Wati lets your business manage chats, support, sales, and marketing all from WhatsApp. Set up auto-replies, broadcast…

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⚙️  Tech Specs

❑ Website Registered On:

  18th November, 2019

❑ Name Servers:

elsa.ns.cloudflare.com, ram.ns.cloudflare.com

❑ Tech Stack:

Zendesk, Google Workspace, Cloudflare, Sendinblue, HubSpot, Zoho, Zoho Mail

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❑ Tool Name:

  Wati

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Contact Info:

billing@wati.io

❑ Email Service By:

  Google Workspace

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If you want to turn WhatsApp into a Swiss Army knife for your business—handling support, sales, and marketing without breaking a sweat—Wati sits in your pocket. Wati is an official WhatsApp Business Solution Provider, letting businesses automate, personalize, and scale customer conversations directly on WhatsApp. Think of it as your digital team that never sleeps, juggling everything from broadcasting promotional messages to fielding customer queries via chatbot—all while syncing with your CRM, e-commerce store, and team inbox. You get the muscle of WhatsApp’s over 2 billion users, but with the brains of a modern customer service and marketing engine.

Wati connects businesses and customers in real time, using WhatsApp’s high open rates as rocket fuel. Agents handle chats from a shared inbox, bots answer FAQs round the clock, and marketing campaigns blast off with a few clicks. The platform is flexible enough for startups and robust enough for mid-sized teams looking to handle high volumes. You keep things personal, fast, and organized—no code needed for most automations.

Major Highlights

  • Shared Team Inbox: Multiple agents reply from a single dashboard. No more passing phones or missing messages—everyone sees the full conversation history.
  • No-Code Chatbot Builder: Drag, drop, and deploy bots that handle FAQs, qualify leads, and guide users 24/7. You don’t need a computer science degree to make things work.
  • Broadcast & Bulk Messaging: Send announcements, offers, or updates to thousands at once. Messages are pre-approved for compliance, so you stay on WhatsApp’s good side.
  • CRM & E-Commerce Integrations: Plug into HubSpot, Zoho, Shopify, WooCommerce, and more. Sync customer data, automate cart recovery, and track sales without leaving the dashboard.
  • Click-to-WhatsApp Ads: Launch Facebook/Instagram ads where users click to chat with you on WhatsApp. Track conversions and ROI like you would with any ad platform.
  • Product Catalog Display: Showcase your inventory directly in WhatsApp chats. Customers browse and buy without hopping apps.
  • Analytics & Reporting: Measure response times, agent performance, campaign results, and chatbot success. Data helps you fine-tune your approach.
  • Custom Notifications: Send automated alerts—order confirmations, appointment reminders, restock notices—personalized for each user.
  • Multi-Language Support: Chatbots and agents operate in

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