Wallu | Automate Support and FAQs

Automate support and FAQs with Wallu, the Discord chatbot. Streamline your customer service and get instant answers.…

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  • Customer Support

⚙️  Tech Specs

❑ Website Registered On:

  14th May, 2022

❑ Is this Mobile Friendly?

  Yes!

❑ Name Servers:

robin.ns.cloudflare.com, west.ns.cloudflare.com

❑ Tech Stack:

Cart Functionality, Sentry, tailwindcss, YouTube, Bulma, React, PayPal, Lodash, Osano, Cloudflare Browser Insights, jQuery, Google Tag Manager, AOS, Cloudflare

📡  Connect

❑ Tool Name:

  Wallu

Connect with QR

wallu-QR-Code-AI-Tool

❑ Email Service By:

  Google Workspace

〒 Know More

❑ Use it For:

  Customer Support

❑ Pricing Options:

  Free, Paid

❑ Suitable Tags:

  Discord Community, Web Browser

Wallu is an AI-powered support bot designed for Discord servers. It automates customer service by answering frequently asked questions (FAQs) 24/7. Wallu uses advanced language models to understand and respond to user queries, learning from member feedback through reactions. The bot integrates seamlessly with existing ticketing systems and doesn’t require users to tag it for responses.

Major Highlights

  • Automated 24/7 support for Discord servers
  • Multilingual support in over 50 languages
  • Fine-tuned control through an admin panel
  • Instant responses using existing community knowledge
  • Integration with any ticketing system
  • No need to @mention the bot
  • Uses documents, websites, and channel messages as sources
  • Creates dedicated #ai-support channels
  • Continuous learning to improve answers
  • Free to add to Discord servers

Use Cases

  • Managing high-volume support requests in large Discord communities
  • Providing instant answers to common questions in gaming servers
  • Offering multilingual support for international communities
  • Streamlining customer service for online businesses
  • Automating FAQ responses for educational Discord servers
  • Supporting open-source project communities
  • Handling basic support queries for SaaS products
  • Assisting in onboarding new members to Discord servers
  • Providing after-hours support for time-zone spanning communities
  • Reducing workload on human moderators and support staff

Wallu transforms Discord support by offering round-the-clock assistance. It’s a game-changer for server owners tired of answering the same questions repeatedly. With its ability to understand context and learn from interactions, Wallu feels like a 24/7 staff member rather than a rigid bot. It’s the perfect solution for growing communities looking to scale their support without breaking the bank.

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