Survicate | Transform Your Feedback Collection | Effortlessly!

Survicate is a user-friendly survey tool that helps you effortlessly gather customer feedback via email, web, and more…

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⚙️  Tech Specs

❑ Is this Mobile Friendly?

  No!

❑ Tech Stack:

Amazon CloudFront, Linkedin Ads, Amazon Web Services

📡  Connect

❑ Tool Name:

  Survicate

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Contact Info:

security@survicate.com

❑ Safe to Send? :

 Risky

❑ Verification Status:

  Valid

〒 Know More

❑ Use it For:

  Customer Support

❑ Pricing Options:

  Free Trial, Freemium

❑ Suitable Tags:

  API, Mobile App, Web Browser

Survicate is a powerful survey software designed to help businesses collect customer feedback across multiple channels. It offers a user-friendly interface for creating engaging surveys, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. Survicate enables companies to gather continuous customer insights through email, web, in-product, and mobile surveys.

Major Highlights

  • Easy-to-use survey creation tools
  • Multi-channel feedback collection (email, web, in-product, mobile)
  • Advanced targeting options for personalized surveys
  • Real-time analytics and reporting
  • AI-powered insights for faster data analysis
  • Customizable survey templates
  • Integrations with popular tools like Slack, Salesforce, and Zapier
  • Mobile-responsive survey design
  • Partial response capture
  • Automated survey response enrichment

Use Cases

  • Measuring customer satisfaction and loyalty
  • Gathering product feedback for feature prioritization
  • Conducting market research
  • Optimizing user experience across digital touchpoints
  • Evaluating customer journey and identifying pain points
  • Creating personalized marketing content
  • Validating new product ideas
  • Improving customer support processes
  • Tracking employee satisfaction and engagement
  • Collecting website visitor feedback

Survicate shines in its ability to boost survey response rates. Its partial response capture feature saves data even from incomplete surveys. The software also enriches surveys with user attributes, eliminating the need to ask for redundant information. Survicate’s advanced targeting helps show surveys at the most opportune moments, increasing engagement. For email surveys, it embeds the first question right in the email preview, encouraging more users to start the survey.

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