SupportGuy | Transform Customer Support

Transform customer support with SupportGuy, the 24/7 AI-powered chatbot that manages all your customer queries with…

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⚙️  Tech Specs

❑ Website Registered On:

  27th March, 2023

❑ Is this Mobile Friendly?

  Yes!

❑ Tech Stack:

Sentry, Node.js, React, Stripe, Next.js, Google App Engine, webpack, jsDelivr, Google Font API, reCAPTCHA, SoundManager, Hotjar, Google Tag Manager, Google Analytics

📡  Connect

❑ Tool Name:

  SupportGuy

Connect with QR

supportguy-QR-Code-AI-Tool

〒 Know More

❑ Use it For:

  Customer Support

❑ Pricing Options:

  Free, Paid

❑ Suitable Tags:

  ChatGPT Plugin, Web Browser

SupportGuy is a ChatGPT-powered customer support platform that creates Slack bots trained on your company’s knowledge base. It helps businesses resolve customer queries faster by providing an in-house assistant accessible 24/7 within Slack. The setup process is quick and easy, taking just 10 minutes to get started[1].

To use SupportGuy, you first create a chatbot by adding data from various sources like websites, links, or PDF documents. Then, you add the SupportGuy Slackbot to your chosen workspace. Once set up, your team can access the bot using the /supportguy command to quickly find helpful information[1].

Major Highlights

  • AI-powered conversational chatbot for customer support
  • Seamless integration with Slack workspaces
  • 24/7 automated customer service
  • Ability to handle multiple conversations simultaneously
  • Reduces operating costs and saves time on customer inquiries
  • Boosts customer confidence and satisfaction
  • Offers various pricing tiers to suit different needs
  • Supports multiple data sources for knowledge base creation
  • Easy setup process taking only 10 minutes
  • No-branding option available for higher-tier plans[1][3][4]

Use Cases

  • Customer service representatives quickly responding to inquiries
  • Businesses providing round-the-clock customer support
  • Marketing teams swiftly answering customer questions
  • Internal knowledge sharing and quick information retrieval
  • Onboarding new team members with easy access to company information
  • Reducing workload on human support staff by handling routine queries[3][5]

SupportGuy offers a range of pricing plans to cater to different business needs. The Free plan includes 50 messages, 1 chatbot, and 400K characters of knowledge per chatbot. For more extensive use, paid plans start at $15 per month for the Hobby plan, offering 1,000 messages per month and 3 chatbots. The Standard and Premium plans provide even more features and capacity for larger teams or businesses with higher support volumes[1].

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