Knowstory is an AI-powered tool that converts website content into an interactive chatbot using ChatGPT. It replaces traditional keyword-based searches with a conversational AI that provides relevant results based on the context of user queries. This enhances user experience and engagement by allowing users to interact with the website more intuitively. Knowstory can handle common queries, reducing the load on support teams and streamlining operations.
Major Highlights
- Interactive Chatbot: Converts website content into a conversational chatbot, making information retrieval more intuitive.
- Easy Integration: Embeddable search bar that can be integrated into any website in minutes using its API.
- Flexible Pricing: Offers various pricing plans, including a free plan, starter, pro, and enterprise plans to suit different needs.
- Document Handling: Supports various document formats and stores them on secure servers.
- Public Stories: Allows users to ask questions on the website, with charges billed per question.
- Real-Time Data: Provides real-time data and insights through AI-powered dashboards.
- Support Access: Direct support from the founders via email or Twitter.
- Secure Storage: Ensures document security with encryption during transit and does not retain client documents.
- User-Friendly: Simplifies the process of creating a chatbot with comprehensive documentation and support.
- Operational Efficiency: Streamlines operations by automating common queries, freeing up support teams for more complex tasks.
Use Cases
- Customer Support: Automate responses to common customer queries, reducing the workload on support teams.
- E-commerce: Enhance user experience by providing instant answers to product-related questions.
- Education: Create interactive learning platforms where students can ask questions and get immediate responses.
- Healthcare: Provide patients with quick answers to common medical inquiries and appointment scheduling.
- Finance: Assist customers with account-related questions and transaction details.
- Real Estate: Offer potential buyers and renters instant information about properties.
- Travel: Help users find information about travel packages, bookings, and itineraries.
- Human Resources: Streamline employee inquiries about policies, benefits, and procedures.
- Marketing: Engage website visitors with interactive content and gather insights from their queries.
- Tech Support: Provide instant troubleshooting tips and solutions for common technical issues.
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