Eclipse AI | Unify and Analyze Voice of Customer

Unify and analyze customer feedback with Eclipse AI to gain insights that boost retention and drive success.

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  • Customer Support

⚙️  Tech Specs

❑ Website Registered On:

  6th January, 2023

❑ Is this Mobile Friendly?

  Yes!

❑ Backlinking Sites:

  1000

❑ Monthly Traffic:

  14 (est.)

❑ Domain Authority:

  28

❑ Name Servers:

charles.ns.cloudflare.com, paige.ns.cloudflare.com

❑ Tech Stack:

Lua, Nginx, React, OpenResty, LiveChat, webpack, Lodash, Hotjar, Google Tag Manager, Google Analytics, Microsoft 365

📡  Connect

❑ Tool Name:

  Eclipse AI

Connect with QR

eclipse-ai-QR-Code-AI-Tool

HQ Location:

  Melbourne, Victoria, Australia

Contact Info:

info@eclipse-ai.com

❑ Email Service By:

  Microsoft Outlook

❑ Safe to Send? :

 Risky

❑ Verification Status:

  Valid

〒 Know More

❑ Use it For:

  Customer Support

❑ Pricing Options:

  Free, Free Trial

❑ Suitable Tags:

  API, Web Browser

Eclipse AI is a cutting-edge tool designed to transform customer interactions into actionable insights with just a few clicks. It serves as a centralized platform that aggregates customer data from various channels, providing a unified view of customer experiences. By leveraging AI, Eclipse AI delivers real-time intelligence that helps businesses improve customer retention and drive revenue growth. The tool eliminates the need for manual data analysis, allowing companies to focus on strategic decisions that matter most.

Major Highlights

  • Omnichannel Integration: Consolidates customer data from multiple sources into a single platform.
  • Real-Time Insights: Provides AI-generated intelligence to enhance customer retention and growth.
  • User-Friendly Interface: Streamlines the analysis process, saving time and effort.
  • Location-Specific Analysis: Offers insights tailored to regional customer preferences.
  • Improved Customer Satisfaction: Aims to boost CSAT scores within months.
  • Reduction in Support Emails: Decreases the volume of customer support inquiries.
  • Enhanced Profitability: Drives portfolio profitability through data-driven decisions.
  • Conversion Rate Optimization: Increases conversion rates from marketing activities.
  • Churn Reduction: Helps in lowering customer churn rates.
  • No Credit Card Required: Offers a hassle-free trial experience.

Use Cases

  • Customer Experience Management: Enhance and personalize customer interactions.
  • Marketing Strategy Optimization: Refine marketing efforts with data-driven insights.
  • Support Efficiency Improvement: Reduce the workload on customer support teams.
  • Regional Market Analysis: Tailor services to meet local customer needs.
  • Revenue Growth: Utilize insights to drive business growth and profitability.

Eclipse AI stands out as a powerful ally for businesses looking to harness the power of customer data. Its intuitive design and robust features make it an invaluable tool for any organization aiming to stay ahead in a competitive market.

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