Doks.ai | Automate Customer Support Tickets

Doks.ai is a support chatbot that uses NLP and search to automate 70% of support tickets, enhancing customer…

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  • Customer Support
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⚙️  Tech Specs

❑ Website Registered On:

  6th May, 2023

❑ Is this Mobile Friendly?

  Yes!

❑ Backlinking Sites:

  1100

❑ Monthly Traffic:

  4 (est.)

❑ Domain Authority:

  8

❑ Name Servers:

dilbert.ns.cloudflare.com, jo.ns.cloudflare.com

❑ Tech Stack:

Vimeo, Vercel, Google Tag Manager, Google Analytics, Google Workspace, Cloudflare

📡  Connect

❑ Tool Name:

  Doks.ai

Connect with QR

doks-ai-QR-Code-AI-Tool
Go to website

Contact Info:

support@doks.ai

❑ Email Service By:

  Google Workspace

❑ Safe to Send? :

 Yes

❑ Verification Status:

  Yes

〒 Know More

❑ Use it For:

  Customer Support

❑ Pricing Options:

  Free Trial, Paid

❑ Suitable Tags:

  API, ChatGPT Plugin, Web Browser

Check this Tool

Doks.ai is an AI-powered chatbot platform that integrates seamlessly with websites and documentation. It uses ChatGPT to provide instant, accurate answers to user queries, reducing the load on support teams. The tool trains on your existing content, creating a custom knowledge base for your chatbot. This smart assistant works 24/7, offering multilingual support and enhancing user experience.

Major Highlights

  • AI-powered search for context-aware results
  • Natural language processing for complex queries
  • Easy integration with existing knowledge bases
  • Real-time analytics and usage monitoring
  • Customizable chatbot appearance and responses
  • Multi-URL training capability
  • Embeddable as a floating button or custom trigger
  • Secure API for smooth integration
  • Lead generation forms within the chat interface
  • Markdown support for formatting responses

Use Cases

  • Customer support automation
  • Interactive documentation assistance
  • 24/7 multilingual customer engagement
  • Lead qualification and capture
  • Self-service knowledge retrieval
  • Product FAQs and troubleshooting
  • Onboarding new users or employees
  • Gathering customer feedback
  • Streamlining sales inquiries
  • Reducing support ticket volume

Doks.ai shines in various scenarios. It’s a game-changer for businesses aiming to cut support costs while boosting customer satisfaction. The tool’s ability to understand and respond to natural language makes it ideal for handling a wide range of customer interactions. From answering product questions to guiding users through documentation, Doks.ai proves invaluable across different industries and use cases.

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