Capacity | AI-Powered Support Automation Platform

Boost your support team’s efficiency with Capacity, the AI support automation platform that connects your tech stack…

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  • Customer Support

⚙️  Tech Specs

❑ Website Registered On:

  11th December, 1998

❑ Is this Mobile Friendly?

  Yes!

❑ Name Servers:

ns-1221.awsdns-24.org, ns-1950.awsdns-51.co.uk

❑ Tech Stack:

WordPress, Unbounce, MySQL, PHP, Salesforce, Amazon Web Services, Flywheel, jsDelivr, Google Font API, jQuery UI, jQuery Migrate, jQuery, Swiper Slider, Marketo, Linkedin Insight Tag, Google Tag Manager, Google Optimize, Google Analytics, Clicky, Mailgun, Google Workspace

📡  Connect

❑ Tool Name:

  Capacity

Connect with QR

capacity-QR-Code-AI-Tool

Contact Info:

Insurance-Icon@2x.png.webp

❑ Email Service By:

  Google Workspace

❑ Safe to Send? :

 No

❑ Verification Status:

  Invalid

〒 Know More

❑ Use it For:

  Customer Support

❑ Pricing Options:

  Free Trial, Paid

❑ Suitable Tags:

  API, Mobile App, Web Browser

Capacity is an AI-powered support automation platform that streamlines customer service and internal operations. It connects your entire tech stack to answer questions, automate repetitive tasks, and build solutions for various business challenges. The platform uses conversational AI to provide self-service support, reducing the need for human intervention in handling routine inquiries and processes.

Major Highlights

  • AI-powered chatbots and virtual agents for 24/7 support
  • Workflow automation suite for streamlining key processes
  • Knowledge base management for easy information access
  • Integration capabilities with existing systems and tools
  • No-code/low-code platform for easy customization
  • Omnichannel support across web, email, chat, and voice
  • SOC II, HIPAA, GDPR, CCPA, and FERPA compliant
  • Analytics dashboards for performance tracking
  • Developer platform for building custom solutions
  • Cloud storage options for document management

Use Cases

  • Automating customer support to reduce ticket volume
  • Streamlining employee onboarding processes
  • Creating self-service knowledge bases for FAQs
  • Enhancing contact center efficiency
  • Automating HR processes and employee inquiries
  • Improving IT helpdesk operations
  • Streamlining sales and marketing processes
  • Managing facilities and maintenance requests
  • Automating financial and accounting processes
  • Enhancing student support in educational institutions

Capacity empowers organizations to work smarter by automating routine tasks and providing instant access to information. Its AI-driven approach helps businesses across various industries improve productivity, reduce costs, and enhance both customer and employee experiences.

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