Bigin is a customer relationship management (CRM) tool designed specifically for small businesses. It streamlines customer operations by managing sales deals, support tickets, customer onboarding, order delivery, customer testimonials, contracts, and more in one platform. With a 15-day free trial and no credit card required, Bigin is easy to get started with and can be set up in under 30 minutes.
Major Highlights
- Easy to Use: Bigin is designed to be user-friendly, requiring no prior CRM experience.
- Affordable: Priced at $7/user/month (billed annually), making it an extremely affordable CRM solution.
- Multichannel Communication: Supports multiple channels, including email, phone calls, WhatsApp, social media, meetings, and forms.
- Automation: Allows for easy workflow creation to automate routine tasks.
- Mobile-First: Provides complete access to business information on-the-go.
- Integrations: Offers built-in integrations with third-party and Zoho apps, as well as connections to 5,000+ apps through Zapier and Zoho Flow.
- 360-Degree View: Provides a comprehensive picture of leads and customers.
- Team Pipelines: Unifies all customer-facing operations within a single Bigin account.
- Customer Onboarding: Offers pre-defined templates for various industries.
- Security: Ensures data security and minimizes the risk of data loss.
Use Cases
- Real Estate: Manage property listings, client interactions, and sales pipelines.
- Software Consulting: Track client projects, support tickets, and sales deals.
- Education: Organize student data, course schedules, and communication.
- Insurance: Manage policyholder information, claims, and customer support.
- Legal: Track client cases, documents, and communication.
- Used Car Sales: Manage inventory, customer interactions, and sales pipelines.
- Recruitment: Track job applicants, client communication, and candidate management.
- Customer Onboarding: Streamline the onboarding process for new customers.
- Customer Testimonials: Collect and manage customer feedback and testimonials.
- Order Fulfillment: Manage order delivery and customer support.
- Startup Fundraising: Track investor interactions, funding progress, and startup operations.
- Website Launch: Manage website development, launch, and post-launch support.
- Press Release: Organize media outreach, press releases, and public relations.
- Event Sponsorship: Manage event planning, sponsorships, and attendee communication.
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